Keeping your information confidential is paramount to us at Vital Therapy Services. We are bound by the Privacy Act 1988 (Cth) which regulates how all private sector health service providers handle health information. We collect your information for the purpose of providing healthcare services tailored to your specific needs.

Pertinent information will be shared with relevant parties in order to assist with the outcome of the intervention. Prior to sharing the information, Vital Therapy Services will advise you on who will be the recipient of that information.

At our initial visit, we will discuss how Vital Therapy Services will manage your personal information and we will ask you to read and sign our Consent Form. The consent you give us to share your personal information will cease as soon as the therapy intervention ceases.

Wherever possible, Vital Therapy Services uses information in a de-identified form. Personal information will not be disclosed to third parties without your consent, except where required under the Privacy Act. All personal information collected from individuals will be securely stored by Vital Therapy Services and protected from unauthorised use or access.

All reasonable steps will be taken to ensure information is secure. However, please keep in mind that the security of online transactions and that of communications sent by electronic means or by post cannot be guaranteed. We cannot accept responsibility when the security of the information is not within our control.

If you would like any further information about our privacy policy or you have any concerns please feel free to contact us.

If you wish to change how you receive communications from Vital Therapy Services (via mail, phone or email) please email us at info@vitalts.com.au.

For more information about the Australian Privacy Principles please visit the website www.oaic.gov.au.

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